Shipping
and Receiving
The Facilities
Team is responsible for the receiving and distributing Bigstep.com
mail. It is our responsibility to ensure that all US Postal Service
mail, any FedEx, and/or couriered items are sent out and received
safely and soundly.
Click on
the link to get instructions on how to send out your documents and
packages:
United
States Postal Service
Outgoing
Mail can be placed in the bin on the 5th floor reception
desk. Mail at the reception
desk is picked up daily by the mail carrier.
The Receptionist will meter any business related mailings.
Priority
Mail envelopes can be found on the 5th floor in the copy
area. Priority Mail stamps
for business related mail can be obtained from the receptionist.
Stamps
can be purchased for personal mail at Reception. Please remember to have exact change or bills
of small denominations.
The nearest
post office is at 23rd and South Van Ness.
There is
also a private postal shop at 3288 21st Street between
Valencia and Mission called The Mail Carrier at. The Mail Carrier
has all the services of a post office, plus it serves as a FedEx drop
off location.
FedEx
All FedEx
supplies can be found in the 5th floor copy area including;
air bills, envelopes, and boxes.
Please
fill out the air bill in its entirety and place it in or near the
bin on the 5th floor reception desk.
Bigstep.com
has a daily FedEx pick-up so please DO NOT call to schedule your own pick-up. All FedEx packages must be at reception by
3pm, if you want them to go out that day.
If you
miss the 3pm deadline there are drop off locations at
- 2525
Missions Street (between 21st and 22nd)
- 3288
21st Street (between Mission and Valencia)
Courier
If you
need to have something couriered, please have it ready (packaged and
clearly labeled) and place it on reception desk with a clearly written
address. Also, you will need
to E-mail the receptionist in advance so she can call the service.
